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Junior Web Analyst (Amsterdam)
Amsterdam, The Netherlands
Contract
31/03/2022
een marktconform arbeidsvoorwaardenpakket
fulltime

At a glance

Do you want to help develop the next generation of customer experience within banking – all based on data??

We are striving towards a customer journey where every step within it, is a fantastic experience. Proactive communication, personal messaging, and real time relevant content all based on data. Data is one of the key assets of our bank. The bank is rapidly changing to a digital environment and creating a huge amount of relevant data. This gives an opportunity to use this data in our marketing automation stack and be the innovative company we are striving to be. For this challenge, we are looking for an ambitious business analystwho is capable of delivering the required analysis and solutions, guiding the teams toward the future and informing the stakeholders about the progress and results.

We strongly believe that online banking should be easier, faster, delightful, and more personal to create sustainable long-term relationships with our customers. We develop suitable solutions that give our customers greater financial control. With a vast amount of data at hand, together with our unique usability lab as test-station we build digital services in an agile way that surprise customers and help them move forward.

Since we are ambitious, we need your expertise to help us reaching our goals. Together with enthusiastic and talented colleagues of the Moneyball team and Dialogue Orchestration teams you are going to identify and realize business opportunities. When and where you and your team do you work, that is up to you! We work hybrid, which means you and your team can flexibly decide where and when you can work most comfortable and effectively. All-in-all, working at ABN AMRO means that you contribute to projects that matter and impact millions of customers! Are you up for the challenge?

Your job

  • Aid the business in monitoring the performance of our websites/apps with the help of Adobe and Google Analytics
  • Create and optimise dashboards in Adobe and Google analytics
  • Translate & communicate web behavioural insights to stakeholders
  • Train business users on the use of our analytics tools
  • Instill strategic thinking within the business around what to measure and aid the business in setting up KPI frameworks
  • Aid in the migration of web analytics to a new analytics platform
  • Determine the configuration/mapping requirement of our Tag management solution
  • User management within our analytics tools
  • Work with data scientists to help feed their data models, gather their data online, and ingest their data in our marketing automation stack
  • Work in an Agile team that works Scrum

Working environment

The environment we work in is diverse, ranging from Tikkie to personalized mobile advertising to a chatbot that really matters for our customers. At this place people work on the successful banking app as well such as Grip. This is where you find our E-Commerce teams and our colleagues of ‘Video Banking’. In short, within Customer Digital Engagement the online platforms are being created and built that offer all the digital products of ABN AMRO Retail. All of these developments and products are powered by Dialogue Orchestration.

The Dialogue Orchestration department works for all business lines and deliver tooling for Corporate Banking, Private Banking (International), Brand Marketing and Communication and Retail.

Your profile

  • Knowledge of Adobe and/or Google analytics is an absolute must (preferred to have experience with both)
  • Excellent analytical and technical skills
  • Affinity with marketing automation solutions (paid media, analytics platforms, customer data platform etc.)
  • Experience with analytics tools (Google Analytics, Adobe Analytics) and implementing those solutions
  • Understanding of paid and social advertising tools (Ads360, DV360, Facebook, Twitter, Linkedin)
  • Experience and affinity with tag management systems (Tealium knowledge preferred)
  • Experience with (data related) cloud solutions (pre)

We are offering

  • The opportunity to be the best you can be, work flexible hours and lots of room to grow both personally and professionally
  • The opportunity to pro-actively work on your vitality and fitness
  • A salary range between €47.000 and  €73.000 yearly, based on a 40-hour workweek.
  • A supplementary benefit budget of 11%, which you can spend on additional fringe benefits
  • A personal development budget of EUR 1.000 per year
  • An annual public transportation pass or travel budget, depending on the function
  • A solid pension plan

Interested?

This role will be located in Amsterdam (currently working from home). Should you want to know more about this job opening, please reach out to yassine.mountassir@nl.abnamro.com

Equal opportunities for all

The success of our organisation depends on the quality of our people and the ideas that they have. Truly surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge and experience. Diversity is therefore extremely important to our organisation. To ensure that everyone at ABN AMRO can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.

Disclaimer external recruitment agencies

External recruitment agencies need to have a signed agreement with ABN AMRO BANK N.V., executed by a Talent Acquisition Specialist, when submitting a resume to a vacancy. In addition, a recruitment agency can only submit a resume when invited by a Talent Acquisition Specialist to join the search for a right candidate. All unsolicited resumes sent to us will be considered property of ABN AMRO BANK N.V. In this case, ABN AMRO will not be held liable to pay a placement fee.

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